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Virtual Assistant for Growing Psychology Practice
Are you highly organized, a self-starter, who is confident in your phone skills? Do you excel at speaking with potential clients and thrive in a fast-paced environment? We are looking for a Virtual Assistant who is solution-minded, can stay on task while helping others do the same, and is available for meetings twice a week. As a key player in our team, you will have the opportunity to contribute to the growth of our practice while enjoying the flexibility of remote work. If you are motivated, detail-oriented, and passionate about helping healthcare businesses succeed, we want to hear from you! Requirements: -Proven experience as a Virtual Assistant or relevant role with phone experience in the mental health or healthcare field -Reliable -Exceptional communication with fellow team members -Highly organized and self-motivated -Excellent phone skills and confidence in client interactions -Caring and compassionate demeanor, and ability to connect with others on the phone -Comfortable answering and making phone calls and sending texts with potential clients -Available for meetings twice a week -Solution-oriented mindset -Comfortable working at a fast pace -Enjoys contributing to the growth of a practice -Experience with Google Workspace -Self-directed and able to work without supervision Key Responsibilities: Answering intermittent phone calls from 9 a.m. to 8 p.m. EST is essential. Our phone system has a cell phone app that allows the VA to manage other tasks and responsibilities while being available to answer calls as they come in throughout the day. -Answer phone calls, listen to voicemails, and return calls -Track incoming calls in our Client Relations Management (CRM) System -This position currently requires around 8-10 hours per week, with the potential for more hours as the practice grows. -Organize correspondence and respond to emails -Handle confidential employer, employee, and client information -Provide excellent customer service to clients -Create and update documents using Google Docs -Streamline processes to improve practice efficiency -Assist with projects as needed If you are ready to take on a dynamic role that allows you to make a real impact, apply now to join our team as a Virtual Assistant. We can't wait to welcome you aboard!