What is your current level of experience in freelance work?
The Customer Care Coordinator is the first voice for our customers. This Part-Time position ensures that every call, text, or online message receives prompt, friendly, and helpful communication. You will be responsible for answering questions, directing messages and inquiries, scheduling estimates and small jobs, and making sure customers feel supported every step of the way. But this role is more than answering phones—it’s about building trust and relationships with the people we serve.