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We’re hiring a English- and Spanish-speaking Customer Support Agent to join a fast-growing Customer Success team in the healthcare space. This is a high-impact, front-line role helping real people every day. What You’ll Do: - Answer inbound calls from English- and Spanish-speaking clients with empathy and efficiency - Provide clear, friendly support for common questions and issues - Record accurate notes and follow-ups in internal systems - Surface recurring issues and help improve the support experience What You Bring: - Fluent in English and Spanish (spoken and written) - Strong communication skills and a calm, helpful presence - Detail-oriented with experience using tools like CRMs, spreadsheets, or ticketing systems - Bonus: experience in healthcare or customer support environments This is a long-term opportunity to grow with a team making meaningful change in people’s lives—no scripts, just real support.