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Project-Based Customer Journey Mapping Consultant (Freelance)
Hiring: Project-Based Customer Journey Mapping Consultant (Freelance) Location: Remote (U.S.-based preferred) Engagement: 2 - 3 months per project We’re seeking a Customer Journey Mapping Consultant to lead short-term, high-impact projects focused on deeply understanding and improving the end-to-end customer experience. This is a freelance opportunity ideal for someone with strong qualitative and quantitative research skills who can uncover insights, visualize journeys, and influence cross-functional strategies with clarity and confidence.