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AI-Powered Incident Management Proposal Document -- 2
I have a requirement to create a proposal for given problem statement : A financial services firm regularly encounter various operational incident that this disrupt their business processes. The company incident management team is tasked with investigating and resolving these incident often needing to determine if the current incident is related to or similar to previous one. 1. Can generative AI be used to automate the process of incident case analysis and identification of related incident? 2. How can Amazon Q leverage AI capabilities to quickly compare the detail of a new incident against historical cases, identify potential root causes , and provide recommendation for faster resolution? 3. What are the key challenges and considerations in implementing such an AI power incident...