What is your current level of experience in freelance work?
I need an English-speaking virtual receptionist to support my U.S.-based plumbing business overnight. Your job is simple: answer incoming calls, gather key information (customer name, issue, location), and either dispatch the emergency or log the message for follow-up in the morning. Key Responsibilities: - Answering phone calls - Scheduling appointments - Handling customer inquiries - Excellent spoken English (neutral or clear accent) - Comfortable with night shifts (U.S. nighttime = your daytime) - Experience with customer service or call answering a plus - Reliable internet, quiet workspace, and good headset - Bonus: Familiarity with home services, plumbing, or VoIP tools Requirements: - Use of mobile forwarding for calls - No specific scheduling software needed Ideal Skills and E...