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Inbound Customer Service Specialist

I'm looking for a dedicated customer service professional to handle inbound support. You will be the first point of contact for our customers, addressing their inquiries and ensuring a positive experience. Key Responsibilities: - Manage customer inquiries via phone, email, and live chat. - Provide accurate information and resolve issues promptly. - Maintain a positive and professional demeanor at all times. Ideal Skills and Experience: - Excellent English communication skills. - Prior experience in customer service (preferable but not mandatory). - Ability to manage multiple communication channels efficiently. - Strong problem-solving skills and a customer-oriented mindset. No advanced computer knowledge is required, but basic familiarity with handling emails and chats is a plus.