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Inbound Sales & Client Relations Specialist
Overview We are a fast-growing house cleaning company looking for a highly motivated Inbound Sales & Client Relations Specialist to join our team! This role is perfect for someone who thrives in a fast-paced environment, enjoys speaking with potential clients, and has a knack for turning inquiries into customers. You'll handle inbound sales calls, schedule cleanings, resolve minor conflicts, and ensure top-tier customer satisfaction. We need a detail-oriented and organized professional who can keep track of clients interactions, and help build long-term customer relationships. If you love sales, problem-solving, and making a difference in people’s homes, we want to hear from you! Duties ✅ Handle inbound sales calls – Convert inquiries into bookings by clearly explaining our services and pricing. ✅ Follow up on leads – Nurture potential clients and encourage repeat business. ✅ Track client details accurately – Maintain organized records and ensure all booking details are entered correctly. ✅ Ensure customer satisfaction – Provide top-notch service, handle minor complaints professionally, and build strong relationships. ✅ Recommend services – Help customers choose the best cleaning package based on their needs. Experience ✔ Sales-driven & customer-focused – You love talking to people and closing deals. ✔ Excellent communication skills – Clear, professional, and friendly on the phone.✔ Highly organized & detail-oriented – Accuracy in scheduling and client records is key.✔ Problem-solver – Can think quickly and resolve client concerns effectively.✔ Experience in sales, customer service, or scheduling (preferred but not required).100% fully remote. Please start by completing this quick assessment: https://app.testgorilla.com/s/8jr6dwtd Job Types: Full-time, Part-time, Contract Pay: $14.00 - $17.00 per hour Expected hours: 30 – 40 per week Benefits: Flexible schedule Paid training Work from home Shift: Day shift Supplemental Pay: Bonus opportunities Commission pay Monthly bonus Performance bonus Work Location: Remote