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Customer Support Representative Needed
Job Title: Call Center Agent & Meeting Setter (Philippines) Location: Remote (Philippines) Employment Type: Full-time About Us: We are a growing company committed to delivering exceptional customer service and fostering meaningful client relationships. We are currently seeking enthusiastic and motivated individuals from the Philippines to join our team as Call Center Agents and Meeting Setters. If you have excellent communication skills, a strong work ethic, and a passion for connecting with people, we want to hear from you! Key Responsibilities: Call Center Agent: Handle inbound and outbound calls professionally and efficiently. Assist customers with inquiries, complaints, and support requests. Resolve customer issues promptly and ensure satisfaction. Document call details and update customer information in the CRM system. Meeting Setter: Schedule appointments and meetings between potential clients and our sales team. Conduct follow-up calls to confirm appointments and gather any additional information as needed. Build rapport with prospects to enhance engagement. Maintain accurate records of all interactions in the CRM system. Qualifications: Proven experience in a similar role (call center, customer service, or meeting setting). Excellent verbal and written English communication skills. Strong interpersonal and problem-solving abilities. Proficiency with CRM systems and basic computer applications. Ability to work in a fast-paced environment with minimal supervision. Flexible schedule, including availability for evening or weekend shifts if needed. What We Offer: Flexible working hours with a remote work environment. Ongoing training and professional development opportunities. Supportive team culture and opportunities for career growth. How to Apply: Send your updated resume and a brief cover letter explaining why you are the ideal candidate for this role. We look forward to hearing from you!