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Multilingual AI Voice Agent for Airline -- 2
I'm Lakshan, representing an airline company seeking to enhance customer service with a multilingual AI voice agent. This agent needs to assist customers in flight booking via voice across our website and call center system. Key Responsibilities: - Facilitate flight booking, handle reservation changes, and respond to general inquiries. - Ensure the agent is intuitive and makes the booking process faster and more accessible. Language Capabilities: - Initially, the focus is on English, with plans to incorporate Spanish, French, and German subsequently. Ideal Skills: - Proven experience in AI development, specifically in voice technology and Natural Language Processing (NLP). - Proficient in integrating solutions with backend systems. - Experience with tools like Dialogflow, Rasa, or...