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Hotel Chatbot for Comprehensive Customer Interaction

I'm looking for a versatile hotel chatbot tailored to handle a myriad of tasks. This chatbot should assist with customer inquiries, facilitate room bookings, and collect service-specific feedback. Key responsibilities: - Answering customer inquiries - Assisting with room bookings and connect with booking systems like Resly to check availability. - Collecting service-specific feedback from customers about room service, front desk service, and housekeeping - Notify staff or connect them with the customer if they require human assisstance. Ideal skills and experience for the job: - Proven experience in developing chatbots, specifically for the hospitality industry - Proficiency in Natural Language Processing (NLP) - Understanding of customer service dynamics in a hotel setting - Abili...