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WhatsApp AI Chatbot for Customer Support
I am looking for a skilled developer to create an AI Chatbot that will operate on WhatsApp, fulfilling the role of a customer support representative. Key Functions: - Answering FAQs using predefined answers - Customising responses based on customer interactions - Facilitating a live chat handoff to human agents when necessary The ideal freelancer for this project should possess: - Extensive experience in AI and chatbot development - Proficiency in creating interactive and customisable AI systems - A solid understanding of integrating chatbots with WhatsApp This project requires the chatbot to handle FAQs with predefined answers. Therefore, the ability to design a comprehensive FAQ database is essential. The chatbot should also be able to learn and adapt based on customer interactions, e...