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Grievance Management System Development
Project Title: Development of Grievance Management System for Perception Management Software Project Overview: We are a startup focused on developing "Perception Management Software" tailored for politicians in India. Our goal is to enhance engagement between politicians and the electorate by addressing the grievances of the public effectively. We are seeking a tech partner to help us build the MVP (Minimum Viable Product) for our first feature: the Grievance Management System. Key Objectives: Issue Collection: Create a system that gathers issues faced by voters/general public via WhatsApp and virtual calls. Automated Interaction: Deploy a bot on both channels to engage with complainants, collecting essential information for issue categorization and resolution. Question Logic: De...