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IT Support Specialist - Simply Birthed App

We’re seeking a skilled IT Specialist to help us get our app services fully up and running. Currently, our admin panel is down, and we need someone who can investigate and resolve bugs within the app's operating system. The ideal candidate will be experienced in troubleshooting, backend systems, and app performance optimization. This is a short-term contract position with the potential to evolve into a long-term or permanent role in app management, depending on performance and organizational needs. Responsibilities: - Diagnose and resolve technical issues affecting the admin panel and app services - Investigate and fix bugs in the app’s operating system - Collaborate with internal team to ensure smooth functionality and user experience - Provide recommendations for long-term improvements Qualifications: - Proven experience in app troubleshooting and backend system support - Strong problem-solving skills and attention to detail - Ability to work independently and communicate clearly