What is your current level of experience in freelance work?

Comprehensive BPO Customer Service Agent Needed

I am in need of a versatile Customer Service Agent (CSA) for my BPO business. This role will cover all aspects of customer service, from handling inbound queries to making outbound sales calls and providing technical support. Key Responsibilities: - Handling inbound customer support calls - Making outbound sales calls - Providing technical troubleshooting over the phone Ideal Skills and Experience: - Proven experience in a BPO environment - Excellent communication skills, both verbal and written - Capability to handle high-pressure situations - Proficiency in technical troubleshooting - Sales experience will be a plus

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