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MQ Support
MQ Team Activities Apply configuration changes to MQ software products as requested by application owner Provisioning of log files from MQ Perform restarts, startup and shutdown of the MQ Create additional QMGR on customer request Request of recovery of sources and run time data from MQ Install IBM-rated High Severity, Medium Severity and Low Severity MQ Patches during pre-approved change window, as per timeline specified in SOW Conduct MQ security compliance activities as per Client-IBM agreed security policies Perform Health Checking per agreed MQ technical specifications in the CSD Remedy of MQ Health Checking issues Configuration of MQ Objects Configuration of MQ QMGR Object Maintain operational MQ procedures Perform MQ log file rotation, pruning, and archiving Perform MQ problem determination and resolution. Problems that are determined to be at application level will be owned by the application owner. Manage MQ component administration for scope in the services baseline Perform root cause analysis of MQ infrastructure outages as in scope of service baseline Implement MQ changes as requested by customer
Keyword: IT Support
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