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E-commerce Customer Email Support Specialist

I'm looking for a dedicated professional to handle customer emails for my e-commerce website. The primary focus will be providing general customer support through email replies. Your role will be crucial in maintaining customer satisfaction and loyalty. Key Responsibilities: - Answering customer queries related to shipping and delivery status - Providing information about return and refund policies - Responding to product information inquiries The ideal candidate should have: - Excellent written communication skills - Prior experience in customer service, preferably in e-commerce - Ability to handle queries in a timely and friendly manner - Understanding of shipping, return and refund processes and product information Your role will greatly contribute to our customer service quali...

Keyword: Customer Support

Delivery Time: 19 hours left days

Price: $2.0

Customer Service Customer Support Email Handling

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