Remote Customer Service Specialist

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Join the Yutka Fence Team as a Subcontracted Remote Customer Service Specialist! Yutka Fence has been building more than just fences for 56 years—we’ve been building a reputation for quality craftsmanship and outstanding customer service across Southeastern Wisconsin. We're on the hunt for a talented Remote Customer Service Specialist to join our team on a subcontract basis. If you’re ready for a remote gig that offers flexibility, growth, and a team that knows how to mix hard work with a positive environment, you’re in the right place! Why Work with Yutka Fence? At Yutka Fence, we don’t just value great fences; we value great people. Our core values of PROGRESS, PROFESSIONALISM, and INTEGRITY guide us in everything we do. PROGRESS: We’re all about embracing change, trying new things, and continuously learning (even if that means learning what not to do sometimes). We believe every hurdle is just a chance to show off our jumping skills. PROFESSIONALISM: We aim to exceed expectations by choosing positivity, staying focused on our goals, and supporting each other like the dream team we are. Think of us as your cheerleaders, minus the pom-poms. INTEGRITY: We do the right thing, even when no one’s watching (but let’s be honest, someone is probably watching). We’re reliable, accountable, and honest—we promise to provide a pretty great team atmosphere. And because we know that work is more fun when you’re smiling, we believe in keeping things light. We value a great sense of humor and believe positive energy makes everything better—from customer calls to team meetings. Key Responsibilities: Phone Reception and Call Routing: Be the friendly voice of Yutka Fence! You’ll handle incoming calls with a smile (even if it’s just over the phone), ensuring every customer feels like a VIP. Estimate Booking Assistance: Connect with customers to schedule free estimate appointments, qualify leads, and coordinate smoothly with our design technicians. Bonus points if you can do this while making someone’s day. Outbound Call Management: You’ll be proactively reaching out to potential customers to respond to requests for free estimates and guide them through the scheduling process, all while keeping it friendly and upbeat. Document Retrieval: Use your savvy skills to locate essential documents through online resources and local municipality websites, ensuring nothing gets in the way of our projects moving forward. Additional Support Tasks: Jump in wherever needed, from converting sold estimates into installation jobs to tackling various administrative tasks—all with a smile. What’s in It for You? Flexible, Remote Work Environment: Work from the comfort of your home (or wherever you get your best work done) while being part of a company that’s known for its craftsmanship and customer service excellence. A Fun and Positive Culture: We believe work should be as enjoyable as possible. We value a sense of humor and positive energy, and we promise to laugh with you (not at you). We support each other, share a laugh, and celebrate our wins together. Opportunities for Growth and Development: We provide thorough training and encourage continuous learning. Whether you’re honing your skills or developing new ones, we’re here to support your growth. Qualifications: Excellent communication skills, both verbal and written. If you can make people smile over the phone, that’s a huge plus! Strong organizational abilities and attention to detail—because we all know details matter (especially in fence-building). Ability to multitask and thrive in a dynamic, fast-paced environment. Proficiency in using technology and online resources effectively—if you’re a wizard with a web browser, we want to hear from you. Previous experience in customer service or a related role is preferred. If you’ve been told you have “people skills,” that’s a great start! If you’re looking for a subcontracted role that offers flexibility and values your positive energy, Yutka Fence could be your perfect match. Join us in delivering exceptional service to our customers while being part of a team that values progress, professionalism, integrity. Apply Today and Bring Your Positive Energy to Yutka Fence!

Keyword: Design web

Price: $20.0

Scheduling Phone Communication Outbound Sales Customer Service Interpersonal Skills