We are a growing electrical service company based in New York City, and we are looking for a remote, bilingual Customer Service Representative who can help us manage inbound calls, schedule service appointments, and communicate clearly with both English and Spanish-speaking customers. This position is remote but requires excellent spoken and written communication in both English and Spanish. Responsibilities: Answer incoming customer phone calls in a friendly, professional tone Schedule and confirm appointments for our field technicians Respond to messages and emails using our CRM Provide basic information about our services Follow up with customers for feedback or rescheduling Communicate clearly with both our internal team and customers Knowinh how to use Jobber is a plusCategory: Admin SupportSubcategory: Customer SupportIs this a project or a position?: ProjectRequired availability: Full time
Keyword: Customer Service
Price: $15.0
CRM Skype Customer Service Sales Virtual Assistant Customer Support
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