Accounts Receivable and Collections Assistance

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Finance & Accounting team for a technology company is looking for assistance with accounts receivable and collections. Candidates should expect ~8-10 hours per week. The job can be done fully remotely and there is flexibility re: time of day/days of the week that tasks are completed. Initially we are looking for someone who will be available during PST business hours to work through questions and live training. Once up to speed, tasks can be scheduled for delivery during future business hours, so candidates can work evenings and/or weekends if desired. The engagement can continue as long as it is a fit on both sides. Absolutely NO subcontractor arrangements are permitted. You will work independently but have access to communicate with the Billing & Collections team via slack, zoom, or telephone for any questions or assistance. The team is located in EST and PST time zones. Primary Tasks Involve - Emailing customers a list of their past due invoices and attaching pdf copies of invoices - Investigating cash application issues based on customer's payment records - Tracking customer touchpoints and documenting steps taken to communicate with past due accounts - Responding to emails within a 24-48 hour window Required Skills / Technology - MS Excel (comfortable with pivot tables, vlookup, or intermediate formulas) - Email (we use Gmail) - Professional and polished written communication when corresponding with customer accounts - Must have a laptop with reliable Wi-Fi connection (Mac or PC). All necessary software is cloud-based - High attention to detail – cross the t’s and dot the i’s! - Ability to complete repetitive tasks efficiently but without compromising accuracy

Keyword: Customer Service

Price: $20.0

Customer Service Microsoft Excel Accounts Receivable Data Entry Bank Reconciliation