Entry Level Mystery Shop Callers Needed - To Help With Cold Calls

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Job Description: Are you a detail-oriented professional with exceptional communication skills? We are seeking 10 reliable and experienced Mystery Shop Callers to join our dynamic team. In this role, you will play a crucial part in assessing and enhancing the quality of our customer service through strategic cold calling and comprehensive feedback. Key Responsibilities: Conduct Cold Calls: Make 1-3 scheduled cold calls daily to designated companies to evaluate their customer service interactions. Maintain Records: Keep accurate records of all calls and feedback for analysis and reporting purposes. Qualifications: Excellent Communication Skills: Ability to articulate thoughts clearly and engage effectively over the phone. Attention to Detail: Keen eye for detail to accurately assess and report on customer service quality. Instruction Following: Capability to understand and implement specific guidelines and instructions meticulously. Intermediate Expertise: Demonstrated experience in a similar role or relevant field. Location Requirement: Must be based in the United States to apply for this position. How to Apply: If you are passionate about customer service and possess the skills we’re looking for, we’d love to hear from you! Please submit your application with a recording of your voice, you can read anything on the internet for at least 30 seconds in order to move forward. Join us in our mission to ensure exceptional customer experiences! Note: Only candidates located in the United States will be considered for this position.

Keyword: Customer Service

Customer Service Customer Support Customer Satisfaction Call Center Management English Phone Support Phone Communication Data Entry Cold Calling