Remote Account Manager for Operations & Marketing Consulting Firm

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Hello! Thanks for taking the time to check out our posting. We are seeking a strategic partner to lead operations and marketing initiatives for growing small businesses. About Us We are a rapidly growing remote consulting firm that supports small businesses through a combination of: - Virtual assistant services - Operations management - Marketing and growth strategy - Technology consulting - Process improvement - Business coaching We take pride in delivering high-quality, scalable solutions to niche problems of various industries. Our team is proactive, tech-forward, and increasingly leveraging AI tools and systems to streamline operations and enhance performance. As our firm expands, we’re looking for a skilled and proactive Account Manager to join our collaborative team and lead client-facing projects with confidence and clarity. This is a long-term opportunity offering 20+ hours per week, with strong potential to grow into a full-time role. The ideal candidate is a strategic thinker with strong client relationship skills and a background in both operations and marketing execution. Position Overview As an Account Manager, you’ll play a central role in overseeing operations and marketing projects from concept through execution. You’ll serve as the primary contact for a portfolio of clients, helping them scale their businesses by managing workflows, coordinating team efforts, and delivering value with consistency. You will collaborate closely with both internal team members and client stakeholders to ensure objectives are met on time and with excellence. Please begin your cover letter with your own definition of scalability. Core Responsibilities - Lead the planning and execution of remote operations and marketing initiatives - Build and maintain strong internal and client relationships, acting as a trusted partner - Translate client goals into actionable plans and scalable operational systems - Proactively identify inefficiencies and recommend systems improvements - Coordinate cross-functional teams to ensure timely delivery of projects - Develop and refine SOPs and documentation to drive process consistency - Leverage AI-powered tools (e.g., ChatGPT, Zapier, Notion AI, etc.) where appropriate to increase efficiency and output - Monitor project progress and ensure alignment with quality standards Qualifications - At least 1 year of experience in operations - At least 1 year of experience working with a remote team - Experience using AI tools for process automation, documentation, data analysis, and more - Excellent communication skills - both written and verbal - Strong organizational and time management abilities - A proactive mindset and eye for quality and detail - Team-oriented with the ability to lead projects independently - Comfortable managing both strategic planning and tactical execution Availability & Commitment - Must have availability during U.S. business hours - Expect a slow start, ramping up to 20+ hours per week with high potential to build to full-time - Long-term collaboration preferred Why Work With Us? - Fully Remote - Work from anywhere while remaining closely connected with a thoughtful, engaged team - Mission-Driven Work - Support small businesses in building more sustainable, scalable companies - Collaborative Environment - We emphasize clear communication, ownership, and mutual support - Opportunities for Advancement - As we grow, you’ll have the chance to grow with us If you're an experienced operations professional with a knack for relationship management, cross-functional project delivery, and AI-assisted workflows, we’d love to hear from you.

Keyword: Customer Support

Price: $20.0

Customer Service Project Management Critical Thinking Skills Time Management Decision Making Communications Leadership Skills Project Risk Management Team Alignment Logistics Management Digital Project Management Business with 1-9 Employees Bu