Customer Courtesy Call Engagement Specialist

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Customer Engagement Specialist – Courtesy Calls to B2B Clients Not a sales call. Not tech support. Just a simple, human-first check-in that helps customers get more value, faster. We're hiring a courtesy call specialist to run outbound engagement calls to existing business customers. These are service-focused calls, not pitches. You’ll be helping users better understand what they have access to, where to log in, and how to start using the software tools they’ve already signed up for. Think of it as a warm “just checking in” that actually helps people get moving. If you’ve ever worked in hospitality, car dealership service departments, medical front desks, or anywhere that puts care over close—you’ll feel right at home here. What You’ll Do Make outbound calls to businesses (no cold calling—these are known customers). Guide users to their software access and login, and walk them through key value points. Keep a friendly, service-driven tone—this is all about clarity, not pressure. Sometimes navigate phone trees or gatekeepers to reach the right contact. Log basic notes and outcomes to keep the engagement loop clean and tight. What Makes You a Fit You’ve worked in a proactive customer-facing role before—car service calls, medical appointment reminders, guest services, etc. You know how to hold a conversation that’s friendly, focused, and helpful. You’re comfortable calling into businesses and navigating common B2B phone flows. You use your own reliable headset and have strong internet—no exceptions. You do this kind of work already and take pride in being the voice customers remember. Why This Role Works B2B contact set: You’re calling real businesses with real accounts. It’s not a grind, it’s a loop. No pitching: Just service. Just clarity. Just helping people get more out of what they’ve got. Structured but simple: You’ll follow a straightforward call format, with room to personalize. Real impact: Every call helps someone stop guessing and start using. This Role Is for You If... You hate fluff and love follow-through. You’re already working in this space and want a consistent project. You thrive when given a clear list and the tools to execute without micromanagement. You can speak confidently but kindly to professionals across industries. Ready to Jump In? Send us a quick note about your relevant call experience and tell us where you’ve done similar work. We’re looking to hire fast—if you’re already doing this kind of work and want more of it, this is your next best gig.

Keyword: Customer Support

Price: $20.0

Phone Support Customer Service Customer Support Email Support