We are looking for an LLM Specialist to change our current RASA Framework-based tool for hotel reservations agent to an open-source, AWS hosted LLM base with an eye to balancing performance (speed) and cost. We have several different tasks on our LLM wish list, but here is the first one: Our current tool reads full-length emails and categorizes (Intent recognition) Intents eg. booking inquiries Group Booking enquiries cancellations modifications billing FAQ It also does NER to recognize parameters such as arrival_date, departure_date, number_guests, number_rooms, number_children, children_ages, special requests etc. Based on this output we automated process like checking available rates and creating a (templated) proposal. Even though the focus on our AI implementation is recognizing /extracting info from the email, we are looking for an experienced LLM developer to 1) Select an appropriate model (needs to be open source, hosted on AWS) 2) fine-tune the model to find a balance between accuracy and performance requirements ( server cost) 3) Optimize the model for fast response time and to handle the volume (currently around 1 million / month and growing fast) 4) Implement the model on our AWS instance We have a lot of data based on user feedback generated by our Human in the Loop process where the hotel agent corrects any incorrectly recognized parameters. We currently also provide a FAQ answering process that is in need of an update and we want to use a RAS approach to provide the hotel's specific data to the algorithm. About Us: We are a small team spread across the world with ppl in Germany, Spain, Bulgaria, Middle East, and Vietnam that believes in equal opportunity and mutual repect. We all work remotely and we work hard to have a positive culture that includes a good error culture and supporting one another. We are looking for someone to start with this important task (listed above) and convert that into a long term (part time) relationship.
Keyword: Data Analysis
Price: $35.0
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