Philippine-based Web Designer & UI/UX Specialist (Beginner to Intermediate)

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Summary Background The Reliability Academy delivers world-class online training to clients and students across the globe. To date, we have helped 100+ companies, and trained 1000+ industry professionals, across 50+ countries in all major industries. Founded in 2018, we are headquartered in Brisbane, Australia but work virtually with most of our team based in the Philippines. About Us Our customers are in all parts of the world, from individuals to large multinational companies. We have big plans and are working to deliver our online training in 8-10 different languages to better serve our customers. We believe in being a force for good and that means: - building a great company with a strong focus on our values and behaviours. We are building a small, but mighty team that truly enjoys working together and delivers a world-class product and experience to our customers. - serving our niche to the best of our ability and reaching those less fortunate than us. To that purpose, we have launched the Reliability Academy Scholarship Program enabling students in developing nations to access our training with a 75% Scholarship aligning our company mission and vision to the United Nations Sustainable Development Goals The company is growing with a small team of full-time and part-time contractors working across the Asia-Pacific region, currently all reporting to the Operations Manager, also based in the Philippines whilst our Managing Director is based in Brisbane, Australia. We deliberately hire talent in different regions of the world to keep costs down, create diversity, and build a multi-lingual team. Role Purpose The Web Designer & UI/UX Specialist will be responsible for shaping and enhancing Reliability Academy’s digital presence by creating intuitive interfaces and consistent brand experiences across our marketing website, academy site, and branded mobile app. By leveraging user-centered design principles and analytics, this role aims to improve conversions, user satisfaction, and overall brand loyalty. Beyond day-to-day design tasks, this position also supports the wider team with ad-hoc graphic design needs, ensuring a cohesive look and feel in line with our brand guidelines. Responsibilities As Web Designer & UI/UX Specialist your initial responsibilities will consist of: Website Design & Maintenance Maintain and update the Reliability Academy marketing website, ensuring it remains visually appealing, user-friendly, and optimised for conversions. Oversee the academy site, focusing on improving the user experience for course participants, simplifying navigation, and streamlining the purchase and learning experience. Implement changes to enhance website performance, including page speed optimisations, mobile responsiveness, and SEO best practices. App Design & Development Design and maintain the UI/UX of the branded Reliability Academy app, ensuring a seamless user experience across mobile devices. Work closely with developers to ensure the design and functionality of the app aligns with user expectations and enhances the learning experience. Regularly review and update app features, based on user feedback and new design trends. Contribute to the release planning process, prioritising updates that improve engagement and user satisfaction. UI/UX Design Design intuitive and visually appealing user interfaces for both the website and app, ensuring that users can easily navigate, interact with content, and complete key actions (such as enrolling in courses or accessing materials). Conduct user research, create wireframes, and develop prototypes to test and iterate on new features or designs. Collaborate with marketing and product teams to ensure designs align with business goals and meet the needs of users. Graphic Design & Brand Support Support the marketing and wider team with ad-hoc graphic design tasks, including the creation of marketing assets such as banners, icons, and promotional graphics. Ensure all designs adhere to Reliability Academy’s brand guidelines and maintain a consistent look and feel across all platforms and touchpoints. Design social media visuals and presentation materials, where needed, for campaigns, webinars, and events. Cross-functional Collaboration Work closely with developers, marketers, and product managers to deliver designs that are not only visually appealing but also functional and optimised for performance. Collaborate with the content team to ensure web and app content is effectively presented and easy to engage with. Provide design expertise to support new product launches, marketing campaigns, and website updates. Performance Monitoring & Optimisation Track user behaviour on the website and app, utilising tools such as Google Analytics, Hotjar, or similar to identify areas for improvement. Use data-driven insights to continuously improve the UI/UX of the website and app, ensuring high levels of customer satisfaction and engagement. Regularly review and analyse conversion rates, user retention, and other key metrics, making adjustments to design and functionality as needed. What Success Looks Like Success in this role will be measured by: A seamless and engaging user experience across the website, academy site, and app. Increased user satisfaction and retention, as indicated by positive feedback and high engagement rates. Continuous improvements to the UI/UX based on data-driven insights, leading to higher conversion rates and smoother navigation. Consistent branding across all digital platforms, ensuring a professional and cohesive appearance. Successful completion of graphic design tasks in line with the needs of the marketing and wider team. About You We are looking for someone who is: Passionate about creating user-friendly, visually appealing digital experiences. Detail-oriented, with a strong eye for design and user experience. A creative problem-solver who enjoys using data to inform and improve design decisions. Self-motivated and able to manage multiple tasks in a fast-paced environment. A strong communicator, both written and verbal, who can collaborate effectively with developers, marketers, and product teams. Open to feedback and committed to continuous improvement in their designs. Your Skills Your knowledge, skills and experience: Proven experience in web design, UI/UX design, and app design, with a strong portfolio showcasing relevant work. You have experience working in a business environment (not only freelancing work) Highly proficient in Figma Experience using Canva or similar tools for graphic design tasks. Strong understanding of responsive design principles and mobile-first development. Experience with user testing, wireframing, and prototyping. Familiarity with tools such as Google Analytics or Hotjar to track user behavior and make data-driven design decisions to improve conversion Basic knowledge of HTML/CSS and front-end development is a plus. Fluency in English, with excellent written and verbal communication skills.

Keyword: Business Presentation

Price: $8.0

UX & UI Custom Web Design Landing Page Web Design User Interface Design User Experience Design