Executive Assistant / Client Relations

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We’re looking for a resourceful and proactive Executive Assistant to support our CEO in managing multiple brands and a growing SaaS platform. The ideal candidate is not only highly organized and detail-oriented but also comfortable interacting with clients and conducting live product demos. This is a high-visibility role with plenty of room for growth. Key Responsibilities: Manage and optimize the CEO’s calendar, email, and communications across multiple brands. Coordinate meetings, travel, and special projects. Conduct live product demonstrations of our SaaS platform with prospective clients. Serve as a client-facing representative with outstanding customer service. Prepare reports, presentations, and meeting materials as needed. Liaise with team members and stakeholders to ensure smooth day-to-day operations. Perform light project management and follow up on action items. Assist with social media posts, email campaigns, or content organization. Requirements: Native English speaker with exceptional written and verbal communication skills. Minimum 2 years of experience as an executive assistant, account manager, or similar role. Demonstrated experience providing excellent customer service and/or client-facing interactions. Comfortable with conducting live Zoom/virtual demos for software products. Tech-savvy and proficient with tools like Google Workspace, Zoom, Slack, Trello/Asana, and CRM software. Ability to work flexible hours, with overlap of at least 3–4 hours with EST (Eastern Standard Time). Highly organized, self-motivated, and comfortable juggling competing priorities. Strong discretion with confidential information. Preferred Qualifications (Nice to Have): Experience working with SaaS companies or startups. Familiarity with CRM or helpdesk tools (e.g., HubSpot, Intercom, Zendesk). Basic knowledge of marketing or business operations.

Keyword: Customer Support

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