Phone Support Assistant

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We’re hiring a reliable, detail-oriented U.S.-based professional to make follow-up calls to public agencies during standard business hours. These calls are part of ongoing project workflows where timely response and documentation are essential. You’ll be calling departments where prior communication has already been sent, and your role is to follow up, collect status updates, and document each outcome in our internal tracking system. What You'll Be Doing: Call government departments, municipalities, and administrative offices during U.S. business hours Ask for updates, clarification, or next steps related to open project tasks Log names, titles, phone numbers, and summaries of each call Escalate delays or non-responses internally using clear flags or notes Maintain polite, professional, and persistent phone demeanor Requirements: Must reside in the U.S. and be legally authorized to work Must be comfortable using your real name during calls Available to work consistently during business hours (9–4 CT preferred) Experience making professional follow-up or coordination calls Quiet environment and a headset or clear phone setup

Keyword: Project Coordinator

Price: $18.0

Communications Virtual Assistance