Virtual Assistant – Receptionist & Community Liaison (Remote, Part-Time)

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Description: Neuronanny is a boutique nanny agency specializing in high-quality, neurodiverse-informed care for families across the U.S. We’re currently seeking a warm, organized, and self-driven Virtual Assistant to support our team in a dual role: Receptionist and Community Liaison. You’ll be the first point of contact for incoming calls and messages, while also playing a key role in our outreach to potential referral partners such as pediatricians, family lawyers, clinics, and country clubs. If you enjoy both communication and relationship-building, this is an exciting opportunity to be part of a mission-driven team supporting families with exceptional care needs. This is a fully remote, part-time role with flexible work hours and a hybrid compensation structure (base retainer + per-task payment + performance bonuses). ⸻ Responsibilities: • Answer and route incoming calls using our Talkroute system • Return missed calls and check voicemail daily • Send outreach emails and make calls to referral partners (e.g., clinics, schools, attorneys, clubs) • Use prewritten templates to send referral packets and follow-ups • Track outreach efforts using Google Sheets or Asana • Submit weekly updates on outreach progress and wins ⸻ Compensation: Base Monthly Retainer: • $150–$200/month depending on availability and experience • Covers light daily check-ins, voicemail handling, and limited weekday responsiveness Per Task Payments: • $5 per completed outreach call • $3 per outreach email or admin task Bonuses: • $25 for each confirmed referral partner • $100 for each new client who signs on through your outreach ⸻ Availability: • Weekday availability preferred: Monday–Friday, 10 AM–2 PM MST • Occasional weekend check-ins are a bonus but not mandatory • We don’t expect you to be glued to your phone—just responsive within a reasonable timeframe during your listed hours. ⸻ Project Structure & Payment Schedule: This is an ongoing monthly role, beginning with a fixed-price project of $250 for the first month. This amount includes your base retainer and an estimated number of outreach tasks. • Additional task-based payments and bonuses will be added as milestone extensions. • After the first month, the role transitions into a monthly milestone-based contract, tailored to your actual tasks and results. This structure allows you to earn more based on your outreach success while offering a stable part-time foundation. ⸻ Ideal Candidate: • Excellent written and verbal communication in English • Friendly, professional phone manner • Experience in customer service, virtual reception, admin, or outreach • Comfortable contacting professionals and speaking on behalf of a brand • Organized and proactive — you follow through and take initiative • Bonus if you’re familiar with neurodiverse families, high-end service industries, or boutique agencies ⸻ To Apply: Please respond with a short message answering the following: 1. Do you have experience answering calls or communicating on behalf of a company or brand? 2. Are you comfortable reaching out to new contacts, such as clinics or schools? 3. What interests you most about working with a company like Neuronanny? ⸻ Project Budget: $250.00 (Fixed-Price to Start) Experience Level: Intermediate You’ll be provided with a detailed Outreach Handbook that includes: • A 5-week city-based contact calendar • Prewritten email templates • Referral partner talking points • An Asana board setup to track your work • Weekly reporting structure This allows you to plug in, stay organized, and focus on building great relationships — without having to create systems from scratch.

Keyword: Customer Support

Price: $250.0

Customer Service Administrative Support Customer Support Email Communication Data Entry Virtual Assistance Scheduling Communications