Part Time Event Customer Service Representative

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Tianyu Arts and Culture is seeking an Event Customer Service Representative to assist customers with inquiries about our immersive lantern festivals. If you have excellent communication skills, a friendly attitude, and a passion for providing top-tier customer support, we’d love to hear from you! Responsibilities: * Answer customer inquiries via phone regarding event details, ticketing, and general information. * Provide accurate and timely responses to ensure a positive customer experience. * Assist with troubleshooting basic ticketing issues. * Maintain a professional and courteous demeanor in all interactions. * Document customer interactions and escalate issues when necessary. Qualifications: * Prior customer service experience (preferred) * Strong verbal communication skills and a friendly, helpful attitude. * Ability to work independently in a remote setting. * Reliable internet connection and a quiet workspace. * Availability to work flexible hours, including evenings and weekends as needed.

Keyword: Customer Support

Customer Service Phone Support Customer Support Customer Satisfaction Administrative Support Communication Etiquette Time Management