Microsoft TEAMS Technical Assistant

---

---

Microsoft Teams Technical Assistant We are seeking a detail-oriented Microsoft Teams Technical Assistant to support the management and optimization of our Microsoft Teams environment. Job Summary: The Microsoft Teams Technical Assistant will assist in the administration, configuration, and maintenance of our Microsoft Teams platform. This role involves providing technical support to end-users, assisting with the implementation of Teams policies and governance, and helping ensure the security and compliance of the platform. The ideal candidate will have a good understanding of Microsoft Teams and Office 365. Key Responsibilities: Technical Support: Assist in managing the day-to-day operations of Microsoft Teams, including user provisioning and permissions management. Provide technical support and training to end-users to ensure effective use of Microsoft Teams. Help troubleshoot and resolve issues related to Microsoft Teams performance and functionality. Configuration and Maintenance: Assist in configuring and customizing Microsoft Teams to meet the organization’s needs. Support the implementation and maintenance of Teams policies and governance. Collaborate with other IT team members to integrate Microsoft Teams with other systems and applications. Security and Compliance: Assist in ensuring the security and compliance of Microsoft Teams by implementing best practices and security policies. Help monitor and respond to security incidents and alerts. Participate in regular audits and assessments of the Microsoft Teams environment. Documentation and Reporting: Assist in creating and maintaining detailed documentation of the Microsoft Teams environment, including configurations, policies, and procedures. Help generate reports on Teams usage, performance, and security metrics. Employee Onboarding and Off-boarding: Assist in setting up Microsoft Teams accounts and permissions for new employees during the onboarding process. Provide training and resources to new employees to help them effectively use Microsoft Teams. Ensure proper deactivation and removal of Microsoft Teams accounts and data for off-boarding employees. Maintain accurate records of user access and permissions changes. Qualifications: Experience or familiarity with Microsoft Teams and Office 365. Basic understanding of IT security best practices and compliance standards. Strong problem-solving and troubleshooting skills. Good communication and interpersonal skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Teams Administrator Associate) are a plus but not required.

Keyword: Customer Support

Price: $40.0

Desktop & Laptop Support Administrative Support Customer Support Education Tech & IT English Business with 1-9 Employees Nonprofit Organization Microsoft Teams Office 365