Virtual Receptionist/Patient Representative to support patient phone calls

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Diana Health is a network of modern women’s health practices working in partnership with hospitals to reimagine the maternity and women’s healthcare experience. We are restructuring the traditional approach to care to create an experience that is good for patients and good for providers. We do that by combining a tech-enabled, wellness-focused care program that women love with a clinical system that helps us drive continuous quality improvement and ensure work-life balance for our care team. We work with clients across all life stages to empower and support them to live happier, healthier, more fulfilling lives. With strong collaborative care teams; passionate administrators and a significant investment in operational support, Diana Health providers are well-supported to bring their very best to the work they love. Description: We are looking for a temporary Receptionist/Patient Representative excited about creating a high-quality patient-experience and contributing to the smooth operations of a growing women’s health practice. The ideal candidate is outgoing, detail-oriented, and has strong problem-solving skills to tackle challenges with empathy and creativity. What you will do: This will support our growing telehealth practice. You will assist with virtual check in, obtain insurance information, assist with troubleshooting, and schedule follow up appointments. Qualifications: Bachelor's degree OR a High School Diploma/GED and 2+ years relevant experience in the healthcare field Excellent communication, interpersonal, and organizational skills Detail oriented and well organized with a strong work ethic Strong computer skills Familiarity with EMRs preferred

Keyword: Customer Support

Price: $15.0

Phone Support Customer Service Phone Communication Communication Etiquette Scheduling