Zapatende
Olá! O projeto consiste em oferecer atendimento ao cliente para o meu negócio. Basicamente, preciso de alguém que possa: • Responder dúvidas de clientes de forma educada e profissional (por WhatsApp, Instagram ou e-mail, dependendo do caso); • Acompanhar pedidos ou serviços, passando atualizações para os clientes quando necessário; • Resolver pequenos problemas ou reclamações, sempre buscando uma solução amigável; • Seguir um script de atendimento e manter o tom da marca (atencioso, confiável e cordial). O volume de mensagens varia, mas é importante ter agilidade nas respostas e boa comunicação escrita.Category: Admin SupportSubcategory: Customer SupportTime required: Between 10 and 20 hoursIs this a project or a position?: ProjectRequired availability: As needed
Keyword: Customer Support
Price: $50.0
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