Call Center Software Development

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We are launching a call center business based in Khartoum, Sudan, aimed at providing technical support services to various companies—initially targeting sectors like ride-hailing and transportation (e.g., Uber-style services), as well as other businesses in need of reliable phone-based support. We are seeking experienced software developers or companies to design and deliver a specialized call center software tailored for Windows OS only. ? Key Software Requirements: The software must support voice calls only (no live chat or email features required). It should be optimized for technical support operations. Capable of managing at least 70 agents from the first year. Should include a professional reporting system for performance metrics and analytics. These reports will be provid...

Keyword: PHP

Delivery Time: 4 hours left days

Price: $901.0

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