Gravity Forms + Email Deliverability Expert (WordPress / SMTP / Outlook 365)


$50.00
Hourly: $50.00 - $85.00

We recently migrated a client’s WordPress website to a new host and are experiencing two critical issues that need immediate resolution: 1. Gravity Form Not Redirecting Properly The form submits and data is recorded, but the user is not redirected to the thank-you page. AJAX is currently enabled. May involve JavaScript conflict, plugin/theme interference, or misconfiguration of confirmation settings. 2. Email Notification Not Being Received Gravity Forms notifications are not being delivered post-submission. Emails are recorded in the WP Mail Logging plugin, but the recipient (Microsoft 365 Outlook) is not receiving them. Likely related to SMTP configuration or missing SPF/DKIM/DMARC DNS records. What We Need You to Do: Review and fix the Gravity Forms confirmation/redirect issue Troubleshoot and fix the email delivery issue Properly configure WP Mail SMTP with Microsoft 365 (if not already done) Verify DNS settings for SPF, DKIM, and DMARC (update if needed) Ensure email notifications are reliably sent and received Test and confirm both issues are fully resolved Requirements: Strong experience with WordPress and Gravity Forms Expertise in SMTP configuration (especially with Outlook/Microsoft 365) Ability to configure and verify DNS email authentication records Experience with AJAX-based form submissions and redirect troubleshooting Familiar with tools like WP Mail Logging, Cpanel and Elementor Bonus if you’re familiar with Query Monitor or similar debugging tools Deliverables: Fully functional Gravity Form with working redirect/thank-you page Fully functional notification emails that arrive reliably in the recipient’s inbox Documentation of any DNS changes made Recommendations for improving email deliverability (if needed)

Price: $50.0

Software Debugging Web Development WordPress PHP Email Support CSS Email Deliverability HTML SMTP

 

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