Need a VIP Client Success Manager – Needs to be able to manage a team

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Need a VIP Client Success Manager – Needs to be able to manage a team What do you need help with? Closer To Our Dreams LLC is not looking for a VIP Client Success Manager to just fill a job. We are a revolutionary Business Development and Marketing Consulting Company searching for the right individual who has the motivation, the commitment, and the skill-set to make the most of this opportunity. Someone who makes a personal commitment to giving top-quality, consistent performance because that’s just who they are and what we want. Our company is NOT looking for temporary workers who bounce from job to job. We've worked hard at becoming one of the best in our niche and we're still growing. The only thing we need is more professional, pro-active people to grow with us. If this has caught your interest, the job requirements are listed below. Please read them over and if you feel that your qualifications will be an asset to our team, please apply below with a quick note about yourself, career/business goals, qualifications, and work samples. We welcome any questions you may have about the position or our team as well. After reviewing all applications, Dovév will contact select applicants for a quick 5-10 min video interview. Starting pay is based on experience ($15 -$30) per hour and all possibilities for raises are based on work performance. (If your fee is higher than what I stated above and I selected you that means I will pay your fee if we are a good match.) What will the freelancer be doing? There will be multiple tasks that need to be done to make this a successful partnership. Your first task will be to manage the client success concierge team and make sure they are helping each student in our programs. Your second task will be to dive in and help out in the beginning. Your third task will be to create a guideline for the team to follow and create processes to make following up with students seamless. Your fourth and final task will be to track all students in our programs to make sure they are progressing and getting their questions answered. If you have any questions, please make sure you ask. Hint: (Those that ask questions in the interview will show me that they are serious about this job and the opportunity to work with our team in the future.) What Qualities are needed to be successful? Skills are something that can be learned and perfected over time. As corny as it sounds, there are five qualities that I am looking for: Integrity, Commitment, Communication, Creativity, and Organization. Integrity. You are a good fit if you can be honest with me and your fellow team members. Open communication and honesty are paramount to me and the team. If you can hit a deadline or not. Commitment. I've had freelancers for one project and am looking to hire others for a longer period of time. I'm looking for someone who is looking for a long-term relationship with the expectations that this could become full time. Communication. It is very important for us to be able to communicate with you on this project. We do not expect you to work 7 days a week but we do require a 24-hour response if the message is sent during your working schedule. For example: If you only work Sunday through Thursday. If we send you a message on Thursday evening, we don't expect a reply until Sunday. If you need more clarification on that please ask. Creativity. We want this person to be ethical in their approach but nothing is off the table. If you come up with a way to sell our program that is unique from the market and it works then we will run with that. Organization. In order for this partnership to work, we will need to be extremely organized in how we send documents and keep things together. This includes Excel spreadsheets, emails, etc. As the business grows, I will be looking to hire staff to join our growing team. If this sounds like you, please apply below and I will personally read your application, work samples and answer any questions you may have (seriously, the more questions the better!). In your proposal, please start the first line with "CTOD 2024" so that I know you read the complete job description. (I know that may be silly but it helps me weed out the people that just read the first part of the description and not the rest.)

Keyword: Customer Support

Price: $15.0

Customer Service Customer Support Phone Support Online Chat Support Email Support Business with 1-9 Employees Business with 10-99 Employees Business with 100-999 Employees Administrative Support Time Management Communications Project Management