Experienced Healthcare Policy Writer for HCBS/DD Program Policies & CQI Plan

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*Project Overview* Working with an Healthcare organization in the developmental disabilities (DD) sector preparing to offer Home and Community-Based Services (HCBS) under Medicaid. We seek an experienced healthcare policy writer to develop two critical documents for our program: 1. Program Policies & Procedures – a comprehensive manual of operational policies. 2. Continuous Quality Improvement (CQI) Plan – a plan for ongoing quality assurance and service improvement. These documents must meet HCBS waiver and Medicaid requirements, as well as align with relevant federal and state regulations for developmental disability services. The ideal candidate will have a strong background in healthcare compliance and policy development, especially within HCBS programs and DD services. *Responsibilities* • Research & Compliance: Review all relevant regulations (HCBS guidelines, Medicaid rules, state developmental disability program standards) to ensure the policies and procedures are fully compliant. • Policy & Procedure Development: Develop a comprehensive Program Policies & Procedures manual covering all required areas of operation (e.g., participant rights, service delivery, staffing qualifications, health and safety protocols, incident reporting, data privacy) tailored to our organization's services. Ensure these policies incorporate applicable HCBS/Medicaid standards and best practices in the DD sector. • CQI Plan Creation: Create a detailed Continuous Quality Improvement (CQI) Plan outlining how our organization will regularly evaluate and improve service quality. This plan should include key improvement areas, performance metrics, a process for monitoring service effectiveness, and procedures for identifying and resolving issues. It must satisfy HCBS provider requirements for quality assurance and improvement. • Alignment with Standards: Ensure both the policy manual and CQI plan align with relevant state and federal guidelines (for example, CMS HCBS Final Rule and state Developmental Disabilities Administration (DDA) policies) so they can pass any compliance review or provider certification process. • Collaboration & Revisions: Work closely with our team to gather organization-specific details and incorporate feedback. Revise the documents as needed to achieve final approval-ready versions. *Requirements* • Proven Experience: Demonstrated experience in writing healthcare policies and procedures, preferably for Medicaid-funded or HCBS programs. (Experience with intellectual/developmental disabilities programs is highly desired.) • Regulatory Knowledge: Strong understanding of Medicaid HCBS waiver requirements and familiarity with regulations governing developmental disability services. Knowledge of CMS guidelines and state-specific DD program rules is a plus. • Quality Improvement Expertise: Experience developing Continuous Quality Improvement or Quality Assurance plans in a healthcare or social services setting. • Analytical & Research Skills: Ability to interpret complex regulations and translate them into practical, clear policies. Keen attention to detail to ensure nothing is missed in compliance. • Professional Writing Skills: Excellent writing and document organization skills. Able to produce clear, concise, and well-structured policy documents suitable for official use and review. • Communication: Strong communication skills to collaborate with our team, ask the right questions, and understand the operational context of our services. *Deliverables* • Complete Program Policies & Procedures Manual: A comprehensive document (in MS Word or PDF format) covering all required policies and procedures for operating our HCBS/DD program. This should be ready for submission to regulatory bodies or for internal implementation, and it must align with HCBS/Medicaid standards. • Continuous Quality Improvement (CQI) Plan: A structured CQI plan document that includes our quality goals, monitoring processes, reporting cadence, and mechanisms for addressing any identified issues in service delivery. The plan should be in a professional format and meet all relevant HCBS quality assurance criteria.

Keyword: Technical Writing

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