Revenue management operations manager (STRs and hotels)


About the Role As the Revenue Management Operations Manager, you will oversee the day-to-day management of our client portfolio, ensure revenue strategies are being properly implemented, and support internal auditing processes to maintain quality across accounts. This role is perfect for someone who thrives on systems, accountability, and results. Key Responsibilities Oversee performance for all client accounts, ensuring pricing strategies align with local market dynamics Develop and manage internal audit processes to evaluate revenue manager performance and property outcomes Create performance reports, identify underperforming listings, and lead optimization plans Collaborate with the CEO on high-level strategy, team growth, and process development Manage project timelines for new client onboarding and pricing refreshes Train and support revenue managers, creating standard operating procedures and best practices Coordinate with marketing and client communications teams on reporting and client updates Would like this person to also implement optimization strategies to our services. Qualifications 3+ years experience in short-term rental or hospitality revenue management Strong analytical background with expertise in pricing tools (e.g., PriceLabs, Beyond, Wheelhouse) Experience managing teams and implementing operational systems Excellent communication skills and ability to work independently in a remote setting Bonus: Experience using tools like Airtable, Notion, or project management platforms What We Offer Remote flexibility and a results-driven culture Significant room for growth as we scale nationally Direct collaboration with the founder to shape the future of the company A role that truly impacts client revenue and team success How to Apply Submit your resume and a brief statement explaining why you’d be a great fit to [your email or Upwork/Indeed link]. Include any relevant experience with short-term rentals, pricing tools, or team leadership. Would you like this rewritten for Upwork or Indeed formatting next? I can also include contractor vs. W-2 language depending on how you're hiring. You said: please create for upwork without Report Genius in the name ChatGPT said: Of course! Here's a version specifically for Upwork, without mentioning "Report Genius", and keeping the tone direct, professional, and contractor-focused: Job Title: Revenue Management Operations Manager for Short-Term Rentals (Remote) Description: We are a growing short-term rental revenue management company seeking a highly organized and results-driven Operations Manager. You will oversee the day-to-day performance of client accounts, audit revenue management strategies, support our team of pricing specialists, and help scale operational processes. This is a part-time contractor role (with potential to grow into full-time) and is fully remote. You must be self-sufficient, detail-oriented, and experienced in short-term rental revenue management. Responsibilities: Manage and audit short-term rental revenue strategies across multiple client portfolios Identify underperforming listings and develop optimization plans Lead internal audits to ensure revenue managers are applying best practices Create and refine operational systems, SOPs, and reporting templates Support the onboarding process for new clients Train and support revenue managers and pricing team members Communicate performance updates to leadership clearly and proactively Take on additional tasks assigned by the CEO as needed Requirements: 3+ years experience in short-term rental revenue management (Airbnb, Vrbo, STRs) Familiarity with pricing tools such as PriceLabs, Beyond Pricing, or Wheelhouse Strong data analysis skills; ability to interpret market trends and adjust strategies Experience building and managing internal processes for remote teams Excellent written and verbal communication skills Must be highly self-motivated and capable of working independently Bonus points for experience with Airtable, Notion, or project management tools Additional Details: Part-time 1099 Contractor role to start (flexible hours) Opportunity to expand into a full-time leadership position as the company grows Pay will be competitive and based on experience

Keyword: Data Entry

Business Analysis Financial Analysis Finance & Accounting Business Development Business Operations Sales & Marketing Revenue Management Price Optimization

 

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