In-Office Client Representative for Luxury Swiss Watch Brand

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We are a fast-growing men’s Swiss watch brand seeking a full time professional and charismatic Client Representative to join our in-office team. This role is ideal for someone who understands the art of concierge-level service, has a passion for luxury timepieces and thrives in a sales-driven environment. Key Responsibilities: Provide white-glove support to high-end clients Guide customers through the sales process via our e-commerce platform Develop strong product knowledge of our Swiss timepieces Build lasting relationships that convert into repeat sales Requirements: Experience in e-commerce sales or luxury retail Strong communication and interpersonal skills Passion for watches and understanding of the watch market is a plus Self-motivated, detail-oriented, and professional demeanor What We Offer: Base salary + commission + performance bonuses Health benefits Paid parking A dynamic team and growth opportunities within a rapidly expanding brand

Keyword: Customer Service

Customer Service Customer Satisfaction Customer Support Customer Experience Data Entry Sales Email Support