Search Results for: Customer Experience

I’m seeking a freelance Customer Experience (CX) / User Experience (UX) Designer to help improve the design, flow, and conversion potential of my e-commerce jewelry website. My goal is to create a more intuitive and beautiful shopping experience that encourages visitors to browse, engage, and buy. I’m a small business owner and jewelry designer. Below is a draft SOW, but would love to discuss it w...

Job Type: Fixed price

Customer Experience User Experience

This role is critical to our mission of retaining customers by providing best-in-class support, repairing relationships when necessary, and using creative problem solving to drive loyalty and long-term value. If you're a customer-first problem solver with a passion for helping people get into the right gear, we want to hear from you! Don’t worry if you don’t have experience—training will be provid...

Job Type: Hourly: $32.00 - $55.00

Product Knowledge Customer Service Customer Support Email Communication Customer Satisfaction Communication Etiquette Answered Ticket Online Chat Support Email Support Phone Support

I am doing a research study where I will email the participants, they will answer some demographic information and to screener questions. Those participants that move forward after the screener questions, and sign an informed consent. Once that is completed, they’ll be randomized into a control group and an intervention group. They will take a pretest survey, both the control group and interventio...

Job Type: Hourly: $23.00 - $50.00

Customer Experience Management Software NPS Qualtrics Customer Satisfaction Employee Feedback Custom Insight Employee Engagement Survey Customer Experience Customer Experience Research Quantitative Research Market Research Report Writing Survey

# Director of Customer Success Expert-Led, AI-Powered Growth for B2B Tech Firms Remote (US time zones preferred) | Fractional/Contract | Performance-Based Compensation ## About Us We are a high-energy, high-integrity advisory firm specializing in transforming B2B tech firms—especially those in cybersecurity, cloud/data, AI, and custom software—into category leaders. Our “Expert-led, AI-powered” ap...

Job Type: Hourly

Brand Management Client Management Customer Retention Strategy Customer Experience Research Business with 10-99 Employees Business with 100-999 Employees English Customer Service B2B Marketing

Hiring: Project-Based Customer Journey Mapping Consultant (Freelance) Location: Remote (U.S.-based preferred) Engagement: 2 - 3 months per project We’re seeking a Customer Journey Mapping Consultant to lead short-term, high-impact projects focused on deeply understanding and improving the end-to-end customer experience. This is a freelance opportunity ideal for someone with strong qualitative and ...

Job Type: Hourly: $75.00 - $150.00

Qualitative Research Quantitative Research Customer Experience Research

We have multiple training guides that are older - would like to utilize Notion as a breathing document that we can update easy as our processes change a lot with new laws. So you would take existing documents and pull the information into a training template and then improve upon the information using new technology. We have a template we'd like it to look like but with our processes. Some researc...

Job Type: Hourly

Sales & Marketing Google Workspace Administration Notion Training & Development Templates Customer Service Customer Care Customer Experience Performance Management Writing Operations Management Software CRM Software Sales Staff Recrui

I am looking to hire someone to make calls to new home owners. We are an ADT authorized dealer and we offer new homeowners free security systems. We need you to call the new home owners and set appointments for a home assessment for our sales reps to close. We have the leads and dialer systems in place. We are looking to hire somebody for 40 hours a week during 11am-7pm pacific time. Somebody with...

Job Type: Hourly: $10.00 - $10.00

B2B Marketing Customer Experience Research Customer Experience Scheduling Data Collection Customer Service Data Entry Cold Calling Telemarketing Sales

Join our internal Membership Testing Group, get paid with $200 of Gift Cards, and help shape the future of shopping. We’re looking for 20–25 California-based testers (ideally in or around Santa Clara) to take part in an exclusive, early-access trial of Ev’ryday — a new way to shop smarter and earn while doing it. What You’ll Get: - $200/month in Retailer Payment Cards (electronic gift cards that c...

Job Type: Hourly

Customer Experience Research Education Sports & Recreation Fashion & Beauty Food & Beverage Media & Entertainment Travel & Hospitality Health & Wellness New Product Innovation

Job Title: Loyalty Program Analysis Expert – 1-Day Project for a Leading Brand Overhaul Deadline: 24 Hours Output: 10 Slides or Fewer Industry: Fuel/Retail Loyalty Programs We’re looking for a data-savvy loyalty program strategist to help us benchmark a leading brand's loyalty program against the best-in-class programs across industries such as fuel, retail, travel, QSR, and more. Scope of Work: A...

Job Type: Hourly: $80.00 - $120.00

Market Research Marketing Strategy Research & Strategy Data Analysis Customer Experience

We're looking for a detail-oriented person to help us test a fun new product: an 8.5 x 11" arched magnetic chalkboard wall decal. You'll receive a free sample of the product, try it out at home, and then provide detailed feedback on your experience. We're especially interested in: How easy it was to apply to the wall or fridge How well magnets and chalk work on the surface Any improvements or idea...

Job Type: Fixed price

Quantitative Research Brand Research Consumer Research Customer Experience Research Customer Satisfaction Research