Search Results for: Product Knowledge

Provide first-level technical support to users, troubleshoot hardware and software issues, maintain records, and collaborate with the problem resolution team to enhance customer service and improve processes.

Job Type: Hourly: $50.00 - $95.00

Incident Management Product Knowledge Ticketing System Technical Support Microsoft Active Directory System Configuration Email Support Troubleshooting Customer Support Windows Server

We’re hiring Online Chat Agents for remote support, including logins, FAQs, and coupon assistance. Flexible hours, 4-hour shifts, 5 days a week. Submit your resume to apply

Job Type: Hourly: $27.00 - $60.00

Incident Management Product Knowledge Communication Etiquette Customer Support Customer Satisfaction Email Support Ticketing System Online Chat Support Customer Service

Full-time, 40 hrs per week — Monday – Friday, 8 AM – 5 PM (1-hr unpaid break) Paid time off plus all major U.S. holidays ABOUT FUNNELPROS Funnelpros.ai builds AI-powered marketing-automation and lead-nurture systems for home-service contractors, roofing, HVAC, plumbing, solar, and more. Our custom funnels, deep CRM/API integrations, and nonstop optimization let clients close jobs while they’re out...

Job Type: Hourly: $15.00 - $20.00

Product Knowledge Customer Service Email Support Customer Support Communication Etiquette Customer Satisfaction Phone Support Email Communication

Provide solutions to complex application and technical issues, deliver training and support to users, maintain documentation of inquiries, and manage escalated problems to enhance customer satisfaction and productivity.

Job Type: Hourly: $50.00 - $95.00

Incident Management Product Knowledge Technical Support Customer Support Ticketing System System Configuration Troubleshooting Email Support Communication Etiquette

ATTACHED RESUME We’re hiring Online Chat Agents for remote support, including logins, FAQs, and coupon assistance. Hours: A 4 hours shift to 5 days a week , flexible scheduling available, with full-time and part-time options, including weekday and occasional weekend shifts.

Job Type: Hourly: $27.00 - $57.00

Product Knowledge Incident Management Order Tracking Customer Service Email Support Customer Support Customer Satisfaction Online Chat Support Communication Etiquette

We’re looking for a detail-oriented, project-based freelancer to lead a full rework and ongoing update of the Help Center for our software platform. This is a long-term project ideal for someone skilled in documentation organization, internal coordination, and content workflows. Key Responsibilities: - Manage the restructure and continuous update of our Help Center - Track article progress and mai...

Job Type: Hourly

Product Knowledge Project Workflows Project Scheduling Tech & IT

We are seeking a dedicated and detail-oriented IT Support Technician to join our team. The ideal candidate will be responsible for providing technical assistance and support to our employees, ensuring that all IT systems function effectively and efficiently. You will troubleshoot hardware and software issues, assist with network connectivity, and provide training on new technologies and systems. Y...

Job Type: Hourly: $50.00 - $95.00

Incident Management Product Knowledge Technical Support Troubleshooting System Configuration Ticketing System Microsoft Active Directory Customer Service Customer Support

We’re looking for a detail-oriented, project-based freelancer to lead a full rework and ongoing update of the Help Center for our software platform. This is a long-term project ideal for someone skilled in documentation organization, internal coordination, and content workflows. Key Responsibilities: - Manage the restructure and continuous update of our Help Center - Track article progress and mai...

Job Type: Hourly

Product Knowledge Project Workflows Project Scheduling Tech & IT

Description: We’re a fast-growing startup seeking a Client Success Manager to lead client relationships and ensure a seamless experience from onboarding to ongoing support. This role will be instrumental in helping new clients and partners get set up, stay engaged, and see immediate value in our platform. The ideal candidate is a strong communicator, highly organized, and comfortable collaborating...

Job Type: Hourly: $25.00 - $50.00

Client Management Product Knowledge English Customer Service Customer Satisfaction Email Support Customer Support Communication Etiquette Online Chat Support

We are seeking a Microsoft Outlook specialist to help us optimize our email management, activate an auto archiving system and consolidate email versions to ensure no setting are changed .

Job Type: Hourly

Product Knowledge Microsoft Outlook Office 365 Email Communication