Search Results for: Ticketing System
Found 15 result(s).
IT Support Engineer (2-Week On-Site Contract)
Disclaimer: This engagement requires on-site work. All contracts, communications, and payments will be managed through the Upwork platform in accordance with Upwork’s Terms of Service. By submitting a proposal, you acknowledge and agree to these conditions. Job Title: Senior IT Support Engineer (2-Week On-Site Contract) Location: Queens, NY Job Type: Contract (2 Weeks, On-Site) Dates: April 28th -...
Job Type: Hourly: $18.00 - $35.00
IT Support Incident Management Microsoft Windows Hardware Troubleshooting Ticketing System Incident Response Plan
IT Support Specialist
We are seeking a detail-oriented and proactive IT Support Specialist contractor to join our team. This role is critical in ensuring smooth IT operations, supporting employees with technical issues, and managing our IT infrastructure. You will be responsible for onboarding and offboarding employees, troubleshooting hardware and software issues, managing equipment, and maintaining security through p...
Job Type: Hourly: $20.00 - $40.00
Technical Support Email Support System Configuration Ticketing System Email Communication Troubleshooting Computer Network Helpdesk
Operational Support and Customer Service Specialist
We are seeking a reliable and organized individual to assist with various operational tasks, including customer service and order management. The ideal candidate will handle customer questions, help manage orders, build SKUs, find US/AU/CA leads, and ensure a smooth operational flow. This role requires strong attention to detail. If you have experience in a similar role, we would love to hear from...
Job Type: Hourly: $12.00 - $22.00
Customer Support Customer Service Email Support Online Chat Support Ticketing System
Help Desk Support Professional
Overview We are seeking experienced Help Desk Support Professionals to provide Tier I, II, and III technical support for a potential contract. This role requires expertise in Microsoft Managed Services, IT infrastructure management, security, and desktop support. The position is conditional upon contract award, and interested candidates must submit their resumes for consideration. Available Roles ...
Job Type: Hourly: $25.00 - $74.00
Technical Support Customer Support Incident Management Ticketing System Troubleshooting
Chat Support
This position offers flexible scheduling with four-hour shifts, four days a week. Strong communication skills are required. Submit your resume for consideration.
Job Type: Hourly: $20.00 - $50.00
Online Chat Support Customer Support Customer Service Customer Satisfaction Email Support Incident Management Communication Etiquette Product Knowledge Ticketing System
Live Chat Support Specialist Needed
Submit Resume We are looking for an individual with strong communication skills to work flexible four-hour shifts, four days a week. Flexible scheduling is available. Please submit your resume for consideration.
Job Type: Hourly: $28.00 - $59.00
Online Chat Support Customer Support Customer Service Customer Satisfaction Email Support Communication Etiquette Product Knowledge Incident Management Ticketing System
Jira Service Desk Setup
Assistance setting up automation, configuration, custom forms and fields, and other optimizations for a Service Desk in our Jira instance. This Service Desk exists, but needs to be optimized for our Sales Support team based on their workflows.
Job Type: Hourly
Customer Support System Administration Jira Ticketing System
Zendesk Implementation
We have recently acquired Zendesk (enterprise level). Our IT team are already utilizing the planform in a very basic way. We need to expand this platform to a number of other departments (5 currently). IT does have some subgroups who may need to be split off into their own buckets. For the Five departments mentioned: -They should not be able to see each other’s tickets -They need their own forms -...
Job Type: Hourly
Microsoft Windows Zendesk Zendesk API Ticketing System System Configuration
Internal Support Specialist
Job Summary: We are seeking a Tier 2 Internal Support Specialist to provide advanced technical support to our internal team members, focusing primarily on troubleshooting and resolving issues within Zoho One applications. This role is essential for maintaining smooth operations across our healthcare consulting projects, ensuring that internal tools and systems function efficiently. Beyond handling...
Job Type: Hourly: $25.00 - $35.00
Technical Support Customer Support Customer Service Helpdesk Business with 10-99 Employees Ticketing System System Configuration