Search Results for: Incident Management
Found 63 result(s).
Technical Specialist Help Desk
Provide first-level technical support to users, troubleshoot hardware and software issues, maintain records, and collaborate with the problem resolution team to enhance customer service and improve processes.
Job Type: Hourly: $50.00 - $95.00
Incident Management Product Knowledge Ticketing System Technical Support Microsoft Active Directory System Configuration Email Support Troubleshooting Customer Support Windows Server
Chat Support
We’re hiring Online Chat Agents for remote support, including logins, FAQs, and coupon assistance. Flexible hours, 4-hour shifts, 5 days a week. Submit your resume to apply
Job Type: Hourly: $27.00 - $60.00
Incident Management Product Knowledge Communication Etiquette Customer Support Customer Satisfaction Email Support Ticketing System Online Chat Support Customer Service
Technical Support Specialist
Provide solutions to complex application and technical issues, deliver training and support to users, maintain documentation of inquiries, and manage escalated problems to enhance customer satisfaction and productivity.
Job Type: Hourly: $50.00 - $95.00
Incident Management Product Knowledge Technical Support Customer Support Ticketing System System Configuration Troubleshooting Email Support Communication Etiquette
Live chat support
ATTACHED RESUME We’re hiring Online Chat Agents for remote support, including logins, FAQs, and coupon assistance. Hours: A 4 hours shift to 5 days a week , flexible scheduling available, with full-time and part-time options, including weekday and occasional weekend shifts.
Job Type: Hourly: $27.00 - $57.00
Product Knowledge Incident Management Order Tracking Customer Service Email Support Customer Support Customer Satisfaction Online Chat Support Communication Etiquette
IT Support Technician
We are seeking a dedicated and detail-oriented IT Support Technician to join our team. The ideal candidate will be responsible for providing technical assistance and support to our employees, ensuring that all IT systems function effectively and efficiently. You will troubleshoot hardware and software issues, assist with network connectivity, and provide training on new technologies and systems. Y...
Job Type: Hourly: $50.00 - $95.00
Incident Management Product Knowledge Technical Support Troubleshooting System Configuration Ticketing System Microsoft Active Directory Customer Service Customer Support
Penetration Tester for Security Assessment of AWS-Hosted Web Application
Description: We are SeemaS, Inc., a fast-growing VC-backed startup building AI-driven solutions for corporate tax compliance and economic analysis. Our primary application is hosted on AWS and includes both backend APIs and a frontend web interface. We’re looking for an experienced penetration tester to conduct a thorough black-box and gray-box security assessment of our production environments. S...
Job Type: Hourly
Incident Management Security Analysis Security Engineering Web Application Security Ethical Hacking Penetration Testing Certified Information Systems Security Professional Security Assessment & Testing OWASP White Box Testing Network Securit
Field Service Technician
In this role, you will have the opportunity to execute service work as per work instructions and in accordance and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.
Job Type: Hourly: $51.00 - $95.00
Product Knowledge Incident Management Communication Etiquette Ticketing System Technical Support Troubleshooting Customer Support Customer Service System Configuration
Technical Support Representative - Remote
The primary function of the Technical Support Representative (TSR) is to identify, test, and report issues affecting the integrity and functionality software products. The TSR also acts as technical resource for Support and other departments on elevated situations, performs data services for clients (including data repairs and evaluations, and test and live conversion data validation). What we pro...
Job Type: Hourly: $32.00 - $55.00
Product Knowledge Incident Management Customer Support Communication Etiquette Customer Service Online Chat Support Technical Support Email Communication Ticketing System
Medical Transcriptionist ( Work From Home)
SUBMIT RESUME Ensure that all transcriptions are free from errors, making necessary revisions for clarity and accuracy. Hours: A 4 hours shift to 5 days a week , flexible scheduling available, with full-time and part-time options, including weekday and occasional weekend shifts.
Job Type: Hourly: $25.00 - $50.00
Incident Management Product Knowledge Order Tracking Customer Service Email Support Automated Call Distribution Bug Reports Customer Satisfaction Customer Support Online Chat Support Inventory Report KPI Metric Development
Tech Support Professional for CRM System Maintenance
We are seeking a dedicated Tech Support Professional to update and maintain our company CRM system. The ideal candidate will handle daily, weekly, and monthly tasks to ensure the smooth operation of the system. Responsibilities include troubleshooting issues, implementing updates, and ensuring data accuracy. If you have a strong background in CRM management and tech support, we want to hear from y...
Job Type: Hourly: $6.00 - $12.00
Incident Management Product Knowledge System Configuration Technical Support Microsoft Active Directory