Search Results for: Incident Management
Found 24 result(s).
Onsite IT System Administrator for Help Desk Support
Overview We are seeking a highly motivated and experienced IT System Administrator who is located near Charlotte, North Carolina to join our team and provide dedicated onsite support to one of our key clients. The ideal candidate has a strong background in Managed IT Services, thrives in dynamic environments, and is passionate about delivering excellent customer service while resolving day-to-day ...
Job Type: Hourly: $30.00 - $50.00
Technical Support Incident Management Troubleshooting FortiGate Firewall
IT Support Engineer (2-Week On-Site Contract)
Disclaimer: This engagement requires on-site work. All contracts, communications, and payments will be managed through the Upwork platform in accordance with Upwork’s Terms of Service. By submitting a proposal, you acknowledge and agree to these conditions. Job Title: Senior IT Support Engineer (2-Week On-Site Contract) Location: Queens, NY Job Type: Contract (2 Weeks, On-Site) Dates: April 28th -...
Job Type: Hourly: $18.00 - $35.00
IT Support Incident Management Microsoft Windows Hardware Troubleshooting Ticketing System Incident Response Plan
Technical Support Specialist Needed for Days Off Coverage
I am seeking a reliable technical support specialist who can cover my work shifts on my days off. Responsibilities include troubleshooting software issues, assisting users via chat or email, and ensuring minimal downtime for our systems. The ideal candidate should have a solid understanding of both hardware and software support. Flexibility and excellent communication skills are essential to effec...
Job Type: Hourly: $10.00 - $25.00
Technical Support Product Knowledge Incident Management Communication Etiquette Bug Reports
Help Desk Support Professional
Overview We are seeking experienced Help Desk Support Professionals to provide Tier I, II, and III technical support for a potential contract. This role requires expertise in Microsoft Managed Services, IT infrastructure management, security, and desktop support. The position is conditional upon contract award, and interested candidates must submit their resumes for consideration. Available Roles ...
Job Type: Hourly: $25.00 - $74.00
Technical Support Customer Support Incident Management Ticketing System Troubleshooting
Remote Technical Support Engineer (Freelance / On-Call)
We are seeking an experienced and highly skilled Remote Technical Support Engineer to provide on-demand support for our growing team. You should be available for approximately 5–10 hours per month, with the flexibility to take on additional project-based work as needed. The ideal candidate will have in-depth knowledge of email and domain management, experience supporting both Windows and Mac envir...
Job Type: Hourly: $18.00 - $31.00
Contractor Tier: Hourly: $18.00 - $31.00
Desktop & Laptop Support Email Support End User Technical Support Technical Support Microsoft Windows macOS Bug Reports Incident Management Troubleshooting System Configuration
Chat Support
This position offers flexible scheduling with four-hour shifts, four days a week. Strong communication skills are required. Submit your resume for consideration.
Job Type: Hourly: $20.00 - $50.00
Online Chat Support Customer Support Customer Service Customer Satisfaction Email Support Incident Management Communication Etiquette Product Knowledge Ticketing System
Live Chat Support Specialist Needed
Submit Resume We are looking for an individual with strong communication skills to work flexible four-hour shifts, four days a week. Flexible scheduling is available. Please submit your resume for consideration.
Job Type: Hourly: $28.00 - $59.00
Online Chat Support Customer Support Customer Service Customer Satisfaction Email Support Communication Etiquette Product Knowledge Incident Management Ticketing System
Chat Support Specialist Needed
We’re hiring Online Chat Agents for remote support, including logins, FAQs, and coupon assistance. Flexible hours, 4-hour shifts, 5 days a week. Submit your resume to apply
Job Type: Hourly: $27.00 - $57.00
Online Chat Support Customer Support Customer Service Communication Etiquette Incident Management
eBay Account Specialist Needed (MC011 Issue)
Are you an experienced eBay insider who knows the platform inside and out? I’m looking for someone who can help me resolve an MC011 restriction on my eBay account and assist in recovering the funds held in the account. This could potentially turn into a long-term collaboration for the right person! What I Need: Expertise in handling eBay account issues, specifically MC011 restrictions. Knowledge o...
Job Type: Fixed price
Customer Service eBay Listing eBay Marketing Email Communication Incident Management
Part-Time Remote Helpdesk Support Expert for Mac-Based Law Firm
We are seeking a part-time (likely 1-2 hour per week at most) remote helpdesk support expert to provide IT assistance for our small, mac-based law firm. The ideal candidate will respond quickly to support requests and assist with the smooth operation of our computing systems. Familiarity with legal software, Mac OS, and remote troubleshooting is essential. If you're proactive, tech-savvy, and have...
Job Type: Hourly: $20.00 - $70.00
Technical Support Administrative Support Troubleshooting System Configuration Incident Management