Search Results for: Incident Management
Found 63 result(s).
Gmail Account Troubleshooting Support
EMERGENCY I NEED HELP ASAP. I am seeking a skilled freelancer to assist with issues related to my Gmail account. Currently, I am unable to send or receive emails, and I need someone who can diagnose the problem and provide effective solutions. The ideal candidate will have experience in email troubleshooting and familiarity with Gmail's settings and features. Please apply if you are confident in y...
Job Type: Hourly: $10.00 - $25.00
Email Support Technical Support Incident Management Troubleshooting System Configuration
IT Support Engineer (2-Week On-Site Contract)
Disclaimer: This engagement requires on-site work. All contracts, communications, and payments will be managed through the Upwork platform in accordance with Upwork’s Terms of Service. By submitting a proposal, you acknowledge and agree to these conditions. Job Title: Senior IT Support Engineer (2-Week On-Site Contract) Location: Queens, NY Job Type: Contract (2 Weeks, On-Site) Dates: April 28th -...
Job Type: Hourly: $18.00 - $35.00
IT Support Incident Management Microsoft Windows Hardware Troubleshooting Ticketing System Incident Response Plan
Slack Enterprise Setup for Help Desk and Support Workflows
We are seeking an experienced professional to set up Slack Enterprise for our organization. The ideal candidate will configure multiple virtual instances and establish effective ticketing workflows tailored for help desk and support operations. Your expertise will ensure seamless communication and support processes. If you have a strong background in Slack implementations and are familiar with cre...
Job Type: Hourly: $6.00 - $75.00
Administrative Support English Ticketing System Incident Management Slack Google Workspace
Brief Conversation about Windows and General IT Support
Hello! I would like to have a quick chat with you about your technical skill and availability. I'm interested to know more about your experience, and curious if our personalities jive. We have a need for a technical person to help us with our clients. The job is flexible, as long as there's attention to detail in tasks. We have a pretty fun team and we all collaborate with each other regularly. Lo...
Job Type: Hourly: $25.00 - $73.00
IT Support Technical Support Network Administration System Administration Microsoft Windows macOS Virtualization Incident Management Customer Service
Part-Time Remote Helpdesk Support Expert for Mac-Based Law Firm
We are seeking a part-time (likely 1-2 hour per week at most) remote helpdesk support expert to provide IT assistance for our small, mac-based law firm. The ideal candidate will respond quickly to support requests and assist with the smooth operation of our computing systems. Familiarity with legal software, Mac OS, and remote troubleshooting is essential. If you're proactive, tech-savvy, and have...
Job Type: Hourly: $20.00 - $70.00
Technical Support Administrative Support Troubleshooting System Configuration Incident Management
IT Support Specialist for Mac and PC
We are seeking a reliable IT Support Specialist with expertise in both Mac and PC systems. The ideal candidate should be proficient in G-Suite, Slack, Asana, and Harvest. You will be responsible for providing timely support, responding to service requests within one hour. Your ability to troubleshoot and resolve issues efficiently will be critical to our team's productivity. If you're a proactive ...
Job Type: Hourly: $10.00 - $30.00
Technical Support Troubleshooting Incident Management Product Knowledge macOS
Technical Support Specialist Needed for Days Off Coverage
I am seeking a reliable technical support specialist who can cover my work shifts on my days off. Responsibilities include troubleshooting software issues, assisting users via chat or email, and ensuring minimal downtime for our systems. The ideal candidate should have a solid understanding of both hardware and software support. Flexibility and excellent communication skills are essential to effec...
Job Type: Hourly: $10.00 - $25.00
Technical Support Product Knowledge Incident Management Communication Etiquette Bug Reports
Help Desk Support Professional
Overview We are seeking experienced Help Desk Support Professionals to provide Tier I, II, and III technical support for a potential contract. This role requires expertise in Microsoft Managed Services, IT infrastructure management, security, and desktop support. The position is conditional upon contract award, and interested candidates must submit their resumes for consideration. Available Roles ...
Job Type: Hourly: $25.00 - $74.00
Technical Support Customer Support Incident Management Ticketing System Troubleshooting
Remote Technical Support Engineer (Freelance / On-Call)
We are seeking an experienced and highly skilled Remote Technical Support Engineer to provide on-demand support for our growing team. You should be available for approximately 5–10 hours per month, with the flexibility to take on additional project-based work as needed. The ideal candidate will have in-depth knowledge of email and domain management, experience supporting both Windows and Mac envir...
Job Type: Hourly: $18.00 - $31.00
Contractor Tier: Hourly: $18.00 - $31.00
Desktop & Laptop Support Email Support End User Technical Support Technical Support Microsoft Windows macOS Bug Reports Incident Management Troubleshooting System Configuration
Live Chat Support Specialist Needed
Submit Resume We are looking for an individual with strong communication skills to work flexible four-hour shifts, four days a week. Flexible scheduling is available. Please submit your resume for consideration.
Job Type: Hourly: $28.00 - $59.00
Online Chat Support Customer Support Customer Service Customer Satisfaction Email Support Communication Etiquette Product Knowledge Incident Management Ticketing System