Found 268 result(s).
Our digital team needs ongoing project support, including website builds, updates, maintenance & optimization work. Individuals only; we are not interested in working with a company. EAST COAST PREFERRED but not required. Our ideal freelancer would be flexible to work on all types of website projects (page builds, content updates, integrations, etc.), be enthusiastic about social good initiati...
Job Type: Hourly: $40.00 - $55.00
Website Web Development Web Design WordPress HTML CSS PHP Technical Support
Target Pay Rate: $19.00/Hour This role will be engaged as employment and will be supported through our staffing vendor as your employer as a part of the Upwork Payroll Solution. All employment taxes and benefits will be considered upon onboarding based on your location. The Customer Care and Technical Support Representative, Level 1, is a key member of our remote call/contact center team, dedicate...
Job Type: Hourly
Customer Service Customer Support Salesforce Technical Support
Cole Management & Engineering is a small program, project, and construction management firm in the East Bay of San Francisco. We are 7 employees and using the following products: - Gmail - Adobe Creative Cloud - Microsoft 365 - Microsoft 11 - Zoom - Slack Looking to replace slack, zoom, and gmail with teams and outlook. Need an espert in sharepoint/one drive/MS 365. We really need someone to c...
Job Type: Hourly: $75.00 - $150.00
Provide first-level technical support to users, troubleshoot hardware and software issues, maintain records, and collaborate with the problem resolution team to enhance customer service and improve processes.
Job Type: Hourly: $50.00 - $95.00
Incident Management Product Knowledge Ticketing System Technical Support Microsoft Active Directory System Configuration Email Support Troubleshooting Customer Support Windows Server
Provide solutions to complex application and technical issues, deliver training and support to users, maintain documentation of inquiries, and manage escalated problems to enhance customer satisfaction and productivity.
Job Type: Hourly: $50.00 - $95.00
Incident Management Product Knowledge Technical Support Customer Support Ticketing System System Configuration Troubleshooting Email Support Communication Etiquette
We are seeking a dedicated and detail-oriented IT Support Technician to join our team. The ideal candidate will be responsible for providing technical assistance and support to our employees, ensuring that all IT systems function effectively and efficiently. You will troubleshoot hardware and software issues, assist with network connectivity, and provide training on new technologies and systems. Y...
Job Type: Hourly: $50.00 - $95.00
Incident Management Product Knowledge Technical Support Troubleshooting System Configuration Ticketing System Microsoft Active Directory Customer Service Customer Support
IMPORTANT - READ THOROUGHLY!!! !! YOU MUST BE WILLING TO WORK HARD AND GO ABOVE AND BEYOND FOR CUSTOMERS !! YOU MUST HAVE EXCEPTIONAL HELPDESK TROUBLESHOOTING SKILLS - YOU WILL BE TESTED BEFORE A JOB OFFER (DO NOT APPLY IF YOU DON'T HAVE THE SKILLS) !! YOU MUST BE CAPABLE OF WORKING IN A FAST PACED ENVIRONMENT !! You must be willing to work our time - Pacific Standard Time zone - Seattle, WA (GMT-...
Job Type: Hourly: $10.00 - $20.00
Tech & IT English End User Technical Support Email Support Customer Service Customer Support Technical Support Email Communication Phone Support System Configuration
In this role, you will have the opportunity to execute service work as per work instructions and in accordance and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.
Job Type: Hourly: $51.00 - $95.00
Product Knowledge Incident Management Communication Etiquette Ticketing System Technical Support Troubleshooting Customer Support Customer Service System Configuration
The primary function of the Technical Support Representative (TSR) is to identify, test, and report issues affecting the integrity and functionality software products. The TSR also acts as technical resource for Support and other departments on elevated situations, performs data services for clients (including data repairs and evaluations, and test and live conversion data validation). What we pro...
Job Type: Hourly: $32.00 - $55.00
Product Knowledge Incident Management Customer Support Communication Etiquette Customer Service Online Chat Support Technical Support Email Communication Ticketing System
Location: Remote (U.S.) Contract type: Direct hire Salary: Up to $54,075 USD annually, with a 5% bonus About the role Join a dynamic environment at a large tech company as a Technical Support Analyst! This exciting opportunity allows you to work on cutting-edge software, enabling businesses to deliver exceptional customer experiences through innovative solutions. You'll play a crucial role in supp...
Job Type: Hourly
Zendesk Problem Resolution Communication Skills Collaboration Tool Technical Support