Search Results for: Incident Management
Found 63 result(s).
Desktop Support Level 1
Provide technical assistance by creating and managing support tickets, configuring and deploying machines, and troubleshooting issues to ensure optimal workstation performance and maintain IT equipment inventory effectively.
Job Type: Hourly: $50.00 - $95.00
Technical Support Desktop Support Customer Support Microsoft Active Directory System Configuration Incident Management Communication Etiquette Troubleshooting Windows Server
Level 1 (L1) SOC Analyst
Job Description: Level 1 SOC Analyst Location: Onsite — West Lake, TX (MUST BE ONSITE) Duration: 3 years Work Schedule: 24x7x365 rotational coverage Hourly Rate: $45-$60 ________________________________________ Role Overview: We are seeking a Level 1 SOC Analyst to join our Security Operations Center team onsite in West Lake, TX. This individual will focus on real-time security monitoring, triagin...
Job Type: Hourly: $45.00 - $60.00
Information Security Information Security Threat Mitigation Splunk Incident Management
Support Technician
In this client-facing role, you’ll troubleshoot infrastructure issues, assist with server and network installations, and support onboarding for new users and organizations. This is a great opportunity to take ownership of your work within a company that values autonomy, upholds high standards of integrity, and promotes a supportive, team-first culture.
Job Type: Hourly: $50.00 - $95.00
Technical Support Customer Support System Configuration Troubleshooting Microsoft Active Directory Incident Management Ticketing System Product Knowledge Customer Service
Entry-Level IT Support Specialist Needed
We are seeking an Entry-Level IT Support Specialist to join our team. In this role, you will assist with troubleshooting hardware and software issues, providing support to our users, and ensuring smooth IT operations. This position is ideal for recent graduates or individuals looking to start their career in IT. If you have a passion for technology and problem-solving, we want to hear from you!(Su...
Job Type: Hourly: $20.00 - $40.00
Remote Connection Support IT Support Customer Support Administrative Support Online Chat Support Helpdesk Incident Management Network Administration Business Application Maintenance Technical Documentation Management System Maintenance System C
Junior Help Desk Technician
Deliver first-line technical support and troubleshooting for computer hardware, software, and basic networking issues. Help users get back up and running quickly while gaining hands-on IT experience. Don’t worry if you don’t have experience—training will be provided! If you're excited to learn and help us grow, we can’t wait to hear from you!(SUBMIT RESUME)
Job Type: Hourly: $32.00 - $55.00
Technical Support Microsoft Active Directory Windows Server Troubleshooting Incident Management Ticketing System Windows Administration System Configuration Helpdesk Customer Service
ITS Support Technician REMOTE
ITS Support Technician for a contract-to-hire remote opportunity. This role is perfect for a technically skilled professional with strong networking knowledge and a passion for hands-on support. You’ll provide Level 3 support to internal and external customers across a broad range of technologies—including POS systems, networking, and end-user hardware and applications. Don’t worry if you don’t ha...
Job Type: Hourly: $32.00 - $55.00
Technical Support Customer Support Incident Management System Configuration Troubleshooting Microsoft Active Directory Customer Service Network Administration Windows Administration
Technical Customer Support
Provide technical support to users through email and chat, investigate and escalate issues, collaborate with engineering to resolve bugs, and maintain knowledge base documentation for improved customer experience.
Job Type: Hourly: $20.00 - $40.00
Customer Support Customer Service Customer Satisfaction Communication Etiquette Online Chat Support Technical Support Ticketing System Incident Management Email Communication Zendesk
Remote Email Support Specialist Needed
**Job Description:** To Apply Submit Resume. Hey there! We're on the lookout for a Remote Email Support Specialist to join our awesome team. If you love helping people and are great at communicating, this could be the perfect fit for you! In this role, you'll handle customer questions and concerns through email, making sure to provide quick and helpful responses. We want someone who's organized, f...
Job Type: Hourly: $20.00 - $40.00
Customer Service Customer Support Ecommerce Support Online Chat Support Order Tracking Phone Support Team Management Payment Processing Order Processing Email Communication Email Support Technical Support Incident Management Administrative Su
Upgrade Twilio Customer Service Phone System
We are seeking an experienced Twilio specialist to help us enhance our DIY customer service phone system. Our goal is to achieve greater flexibility and improve our customer interactions. The ideal candidate will have a solid understanding of Twilio's capabilities and how to integrate them effectively into our existing setup. If you have a proven track record of customizing Twilio services for sma...
Job Type: Hourly: $15.00 - $50.00
External Hard Drive Troubleshooting Technician Needed
I am seeking a skilled technician to resolve an issue with my external hard drive that is not showing up on my PC, Management, Explorer or Device Manager (although does show on the show hidden drives portion). The ideal candidate should have experience in diagnosing and repairing external storage devices. Your expertise will help in troubleshooting connection issues, checking drivers, and ensuring...
Job Type: Fixed price
Troubleshooting Network Administration Microsoft Windows Incident Management Network Equipment