Provide technical support to users through email and chat, investigate and escalate issues, collaborate with engineering to resolve bugs, and maintain knowledge base documentation for improved customer experience.
Keyword: Technical Support
Price: $20.0
Customer Support Online Chat Support Technical Support Communication Etiquette Customer Service Ticketing System Incident Management Email Communication Customer Satisfaction Zendesk
Client: State of Texas Contract Duration: Multi Year Start Date: Early May Location: On-site 5 days/week in Austin TX (not remote) Working hours: Mon through Fri, 8hours/day, 40 hours/week, US Business hours (Central time zone) ***YOU MUST LIVE IN/AROND AUSTIN TX OR BE ...
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