Virtual Assistant for National and International Calls

---

---

We are seeking a highly organized and professional Virtual Assistant to handle both national and international phone calls for a law firm and personal tasks. The role involves making and managing calls as needed, with the potential to transition into a more involved paralegal and client relations role for the right candidate. This is a flexible, as-needed position that will likely start with a light workload but is expected to pick up over time as the law firm’s needs grow. Responsibilities Make outbound national and international calls for law firm operations (e.g., client follow-ups, scheduling, vendor coordination) and personal tasks (e.g., appointments, inquiries). Maintain detailed call logs and follow-up schedules to ensure timely communication. Provide excellent customer service and represent the law firm professionally. Potentially assist with paralegal tasks, such as client intake, document organization, and basic legal correspondence, as the role evolves. Communicate clearly and promptly via email or other platforms to provide updates on tasks. Requirements Fluent English Proficiency: Must speak English clearly and professionally with excellent pronunciation and grammar. Candidates are required to submit a short audio clip (1-2 minutes) via Upwork’s messaging system, introducing themselves and demonstrating their English-speaking skills. Exceptional Organizational Skills: Ability to manage call schedules, track tasks, and maintain accurate records. Professionalism: Comfortable interacting with clients, vendors, and other professionals in a courteous and polished manner. Own Phone System: Must have a quiet workspace and provide their own reliable phone system capable of making cost-effective national and international calls. The employer will not set up or pay for the phone system. Experience: Prior experience in administrative support, customer service, or client relations is preferred. Familiarity with legal terminology or paralegal work is a plus but not required. Technical Skills: Basic proficiency with tools like Google Workspace, Microsoft Office, or CRM software for task tracking and communication. Audio Clip Submission Please include a 1-2 minute audio clip in your proposal, submitted through Upwork’s messaging system, introducing yourself and explaining why you’re a good fit for this role. The clip should demonstrate your English fluency and professional demeanor. Ensure the file is in a common format (e.g., MP3) and uploaded directly to Upwork. Compensation and Schedule Hourly Rate: $25–$35/hour, based on experience and qualifications. Schedule: As-needed basis, starting with a light workload that is expected to increase over time as the role transitions to include more paralegal/client relations tasks. Flexibility to accommodate both US and international time zones is a plus. How to Apply Please submit your proposal with the following: A brief introduction highlighting your relevant experience. A 1-2 minute audio clip submitted via Upwork’s messaging system, demonstrating your English fluency. A description of your phone system and how you will manage cost-effective national and international calls at your own expense. Your proposed hourly rate within the $25–$35/hour range and your availability. We look forward to reviewing your proposal and potentially welcoming you to our team!

Keyword: IT Support

Price: $25.0

Phone Support Phone Communication Administrative Support English Communications Virtual Assistance Customer Service Email Communication Outbound Call