Job Description: Bilingual Cold Caller and Customer Support Specialist

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Description:

Responsibilities Make outbound calls to existing and potential customers for appointment setting and sales Handle inbound customer inquiries and provide support Manage and optimize technicians’ schedules using Housecall Pro CRM Close sales during initial customer interactions Post marketing content on platforms like Craigslist and Facebook Utilize Housecall Pro CRM and RingCentral phone system effectively Maintain and update customer database of nearly 5,000 clients Be available during lunch breaks to handle urgent calls Requirements Fluent in both English and Spanish with excellent communication skills Strong sales and customer service experience Ability to articulate complex detailing terminology Proficiency in using CRM systems and phone systems Flexible and able to handle a dynamic work environment Self-motivated with a proactive approach to workCategory: Sales & MarketingSubcategory: OtherProject size: MediumIs this a project or a position?: ProjectRequired availability: As needed

Tags: Sales, Customer Service, Customer Support, Customer Experience

Keyword: IT Support

Price: $500.0

Secondary Price: $1000.0