Operations Account Manager Needed for Business Consulting Firm

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Hello! Thanks for taking the time to check out our posting. We are a successful small business support agency on UpWork and externally. Our areas of speciality include VA services, operations management, technology consulting, coaching, process improvement, growth strategy, and marketing. We are growing quickly and need a new expert-level Account Manager to join our team. We are a very upbeat team that works 100% remotely but very closely together to provide our clients with the best possible service we can. The Account Manager must specialize in planning, working with clients, managing, and executing projects specifically pertaining to operations campaigns. They will be responsible for identifying all the tasks that need to be completed within the campaign and then strategically working with specialty team members and contractors to oversee client projects. They will be required to create and manage various content calendars to correspond with each campaign and collaborate with writers, SEO professionals, and designers to produce content. They will be required to work with the other members of our team to add value to a client's business. Please start your cover letter with your own definition of scalability. This role will report directly to the Director of Operations overseeing high-level strategy. We expect hours to be around 20+ per week to start as we ramp up and learn each other's skills, then it will become full-time. In true agency fashion, this job will aim to meet your hour capacity with a combination of work from our team and external clients. A 40 hour capacity is ideal. Daytime availability is a must for this role. Responsibilities include: - Working closely with Project Managers to facilitate operations campaigns and execute strategy - Managing projects from beginning to end - Communicating with clients - Learn the clients' issues and vision to create a scalable solution - Develop systems and operations to scale a business - Writing SOPs for clients Requirements: - Minimum one year of experience in operations - Minimum one year of experience working with a remote team - Great communication skills - Strong analytical skills - An eye for quality and detail and the ability to advocate strongly for clients - Team mindset - Problem solving is a must have

Keyword: Digital Marketing

Price: $20.0

Digital Project Management Project Management Critical Thinking Skills Time Management Decision Making Communications Leadership Skills Project Risk Management Team Alignment Logistics Management Business with 1-9 Employees Business with 10-99