Technical Solutions Architect to Oversee Projects

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We are a tech company looking for a Solutions Architect / Technical Account Manager to serve as a trusted advisor for our clients and prospects. Key Responsibilities: -Act as the day-to-day technical contact for client accounts. -Conduct discovery sessions to assess business needs and recommend scalable solutions. -Provide recommendations related to Shopify, WordPress, ERPs, API integrations, software development and AI-driven solutions. -Evaluate current tech stacks, propose automation and system integrations, and oversee execution. -Collaborate with development teams on custom API development and middleware solutions. -Identify upsell opportunities for additional features, automation, and optimizations. -Conduct Quarterly Business Reviews (QBRs) to align strategies with evolving business needs. -Consult clients on the practical use of AI and automation to drive efficiency, improve customer experience, and streamline operations. Requirements: -8+ years in a client-facing technical role (Solutions Architect, Technical Account Manager, or similar). -5+ years of experience understanding and advising on AI technologies, their business impact, and how to accelerate outcomes through automation. -Experience with ERP (NetSuite, SAP, Microsoft Dynamics, Salesforce), eCommerce (Shopify, Magento, WooCommerce), and CMS (WordPress, Headless CMS). -Strong ability to assess, recommend, and new software and system integrations. -Excellent communication skills, translating technical concepts into business impact. -Proven ability to manage multiple clients and drive technical project success. Success Metrics 1. Revenue Growth – Expanding accounts through strategic upsells and solutions. 2. Project Execution – Being a trusted advisor for seamless technology, platforms and solutions. This role is ideal for someone who bridges technology and business, driving efficiency, innovation, and long-term client success while actively contributing to new business opportunities. QUESTIONS: 1. What notable companies have you worked with? 2. We're looking to stay at a budget of $3,000/month. What would be your availability to us each week for the work we've described? 3. What industries do you have the most experience in? 4. What’s your method for translating technical recommendations into business value for non-technical stakeholders? Additional Note: The ideal candidate should be open to occasional travel (approximately once a month) for on-site client check-ins in New York or New Jersey.

Keyword: Design Consultant

Price: $45.0

Solution Architecture Consultation Software Architecture & Design Implementation Solution Architecture Web Development